January 5, 2007

Law Firm Continuity–Life after the Founders

11:44 am

 

was asked how one sustains a personal service organization (that is what most are) after the founder and key people are gone.  He found a way to drive home the key in just 20 words.

 

“……the founders can either extract the maximum sales price or leave behind a vibrant institution, but they can’t do both.”

 

Partners are business owners and deserve to receive the value of their ownership shares upon leaving the firm.  Some extract payment through continuing origination credit or some other form of compensation.  Another approach is to follow the morepartnerincome suggested alternative for valuing partnership shares, an approach similar to that followed by closely held businesses in the commercial world.  Regardless of method, the departing generation must, as says, “leave on the table to hand the business off to the next generation.” 

 

Backbreaking unfunded obligations usually do not stand.  The remaining partners dissolve the partnership, go their different ways, or move across the hall.

 

Maister makes three other important observations in his post, Passing It On:

1.       The brand must be solid

2.       Successors must be groomed

3.       Power must be shared

 

Morepartnerincome.com is sponsored by , Inc.  For information about ® products and services for increasing law and partner income, go to www.Juris.com.

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October 10, 2006

How Old Are Your Law Firm's Partners?

11:11 am

Ellen Freedman’s (with Freedman Consulting, Inc.) paper, Preparing to Say Goodbye To The Baby Boomers, is a wake-up call for midsized .

She opens her six-page paper with this paragraph:

I didn’t want to scare anyone with a title which read “Baby Boomers Dropping Like Flies” because that has more serious connotations. But the reality is that the Boomer generation is slowly beginning to depart ; either through death, disability, early retirement, or beginning the process of scaling back. And the trend just beginning will accelerate sharply in the coming years.

If your firm is like many midsized , your partners are clustered around the same 10- to 15-year age group, and more than half are probably on the high side of 55. Does the firm have the talent in place for the needed change of the guard? Do existing agreements provide for unfunded, back-breaking, continuing payments to retired partners that may lead to exodus from the firm or its dissolution?

It isn’t too late to deal with this demographic storm, but there isn’t much time left. Retirement, disability, and scaling back aren’t always planned. Planned on not, they come with an aging partner population. Never underestimate the likelihood that unexpected medical problems of the partner or within their family will force retirement earlier than expected.

Ellen Freedman’s comprehensive paper covers many of the issues that address for long-term . If her description of the baby boomer problem applies to your firm, you may want to also read my post dealing with law firm and the dollars and cents for adding new partners and retiring existing partners.

Morepartnerincome.com is sponsored by , Inc. For information about ® products and services for increasing law and partner income, go to www.Juris.com.
 

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October 9, 2006

Law Firm Value, Partner Compensation, and Continuity

10:44 am

On September 21, 2006, played host to its managing , a roundtable discussion between . What was on their minds?

Talent (attorney) retention

Motivating to do right

Problem

Collection speed

While not on the list, the subject that dominated discussions regardless of the topic was compensation. Compensation seems to be both the root of the problem and the suggested solution to virtually every management issue in the law firm.

One of the said it better than I could have. I have to paraphrase since I did not make an exact recording of his comment. Prior to joining the law firm, he had worked in the corporate world. He said that everywhere else the focus was outward, on opportunities; in the law firm everything always turns internally—to compensation.

Compensation is a motivating force, but it is also the destructive force that ends the lives of many midsized firms.

The day before the forum, I attended a symposium on benchmarking. A speaker from Austria showed the a chart of the aging Austrian attorney population. It illustrated the same time bomb about to explode in our country. Our existing midsized firm partners are nearing retirement. Many of those are looking to post-retirement payments from “their” law firm to partially finance their retirement. The young guys are looking forward to the compensation benefits the old guys have been enjoying. They aren’t so enthusiastic about sharing the rewards of their labors with retired partners.

The developing demographic crisis may force a new model among that finally separates the issues of ownership and compensation much like what is taking place in the U.K.—the UK no longer even limits ownership to .

Under the prevailing U.S. law firm model, is that which is left over in a law firm after paying all expenses other than partner distributions. In the rest of the business world, it doesn’t work that way. In other types of businesses, an owner who also works in the business receives compensation for his or her effort, and that compensation, like salary payments to non-owners, is treated as a business expense. What is then left over after all expenses, including their own compensation, belongs to the owners—the shareholders. However, it represents risk income rather than payment for effort. That risk income (profit) can be distributed in proportion to ownership or accumulated to finance growth in the business.

Moving to such a model could solve a lot of issues. It means that new owners (partners) are investors with an investment expectation and retirees (selling investors) can expect to benefit from the increase in the value of the business during their tenure.

Deciding on the salary portion of payments to partners and the business valuation isn’t easy, but the owners of closely held businesses and the key employee owners of those businesses agree to acceptable numbers all the time.

First, let's deal with the salary side.

Start with the notion that every job has value. The newcomer to that position will earn about 80 percent of the incumbent that is fully experienced in the position. The compensation of the long-timer who continues to increase their effectiveness in the position can continue to increase up to 120 percent of the value. The range could just easily be 70 percent and 150 percent. The point is that there is a minimum and a maximum job value level.

If competent associates in your area earn $100,000 annually, your newest associate will earn about $80,000 and your seniors $120,000. From time to time, the 100 percent value has to change for inflation and competitive reasons. This is a simplified example. In real life, tax associates might have a different job value than an associate without a specialty; or, you might have one job value for associates with 1 to 3 years of experience and another for those with 4 to 8 years of experience.

Staying with our $100,000 associate value example, what should the salary value for a partner be (excluding any distribution as an owner or required capital contribution to fund growth and/or to recover losses)? The recent ® Law Firm Economic Survey indicated that the average is around $250,000. That, I might add, is also the compensation level earned by in the second quartile. In other words, that is the level for firms that are neither the best nor the worst. We have to pick something, so let’s set the job value of a competent partner at 2.5 times the value of a fully competent associate.

The job values in our example for fully competent and experienced incumbents would be as follows:

Associates: $100,000, ranging from $80,000 to $120,000

Partners: $250,000, ranging from $200,000 to $300,000

Now we have to deal with equity. Associates moving to partners would have to buy in. That means that while their salary may jump significantly upon making the move to partner, a portion of that higher compensation will go toward the buy-in over 3 to 5 years. Who does that buy-in go to? It goes to existing owners giving up some ownership share to the newcomer, or it funds additional growth of the firm, increasing the value of the business for all of the owners.

How do you value the ownership? If the firm was selling (merging), the value would be determined through negotiation. For the purpose of passing the firm from generation to generation, we need to just pick a method that all the parties can accept. Generally, the value used for passing on minority interest is a discounted value—it is likely to be 75 percent to 50 percent of what the business value might be if 100 percent of the business was being sold. For the purpose of determining value, you could use any of several following methods, including the following:

  • Book value (Assets less liabilities) computed on an accrual basis so that the collectable value of work in process and accounts receivable is included
  • Some percentage or multiple of “fee” revenue
  • Some percentage of the pretax profit after all salaries, including the “salary” portion of

Each of the above methods has its negative and positive aspects depending in part on whether you are a buyer or seller. Rather than pick any one, I suggest you use all three methods and average them. I will leave it to you to apply this approach to your firm, but here is a formula that you can refine for your particular case:

  • Book value (assets less liabilities) computed on a cash basis plus 90 percent of billed but uncollected fees and expenses less than 120 days old and 70 percent of unbilled fees and expenses less than 90 days old.

Plus

  • Annualized “fee” revenue for the current year plus the fee for the prior two years divided by three for an average of the three years. That average is multiplied by a factor. I suggest a multiplier of 1 for most cases. If the firm depends on a small number of clients, the percent should be lower, .75 for example. If no one client accounts for 10 percent of the business, it could be higher, 1.25 for example.

Plus

  • Income before taxes and interest (after all expenses including the salary portion of ) times a multiple of 5. Reduce this value by any interest-bearing debt. In computing this number, use the higher income of the most recent year ended or the average of the annualized current year plus the two immediate prior years. For this purpose, partner salaries can be imputed using 2.5 times the average associate’s salary.
  • In the final step, average the above three values by dividing by three.

Right, wrong, or approximate, you now have a value for admitting new partners and buying out the retiring partners consistent with the rest of the business world. Ideally, you will have an option to make the buyout payments over a three- to five-year period.

PS: The above replaces origination credits to retiring partners. The two concepts are not compatible. You can’t do both. Post retirement origination payments are substituted for equity buyout payments that are based on the “going concern value” of the law firm.

Morepartnerincome.com is sponsored by , Inc. For information about ® products and services for increasing law and partner income, go to www.Juris.com.

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June 23, 2006

Is Law Firm Branding Worth the Effort?

10:37 am

Among the discussions during the June ALM Law Firm Business Forum was the emphasis on branding.  

 

The topic crept into presentation after presentation, including those that would otherwise appear completely unrelated. It arose time and again as essential to law firm —long-term success. It also arose as an expression that can no longer depend solely on ineffective attorney rainmaking. And finally, it appeared as a strategy to entrench the firm’s culture and . I was impressed by the faculty's understanding that “who we are” makes a difference.

 

Angelo A. Paparelli of Paparelli & Partners said it this way: “Branding can become a self-fulfilling phenomenon. The more a firm succeeds in establishing a distinctive brand, the more probable it is that like-minded will apply for employment with the firm, and that clients who want or need a particular type of branded legal services will search out the firm for help.”

 

I was also intrigued by a case study reported by the faculty that illustrates how slippery the branding slope can be. A particular law firm was undergoing a branding program to make sure that the brand clearly communicates the firm’s value proposition. The firm’s current website emphasizes the firm’s courtroom successes. But when targeted were surveyed, those indicated that winding up in court was considered a failure. Potential clients valued quick resolution of issues over successful court trials.

 

The reported case is an example of what called the “wrong quality”—when we get so caught up in what we are technically capable of doing that we build products and services that are out of synch with what the marketplace wants to buy. It is also reminiscent of a prior post, “Too Good, Too Expensive and Too Inconvenient."

 

Defining "branding" isn’t easy. I would define it as matching your unique qualities with problems that your defined market wants to solve and then finding a way to convey that through image and style. Branding also involves deciding what you are not and the business you will not pursue.

 

  • The first step is to define your strengths
  • Second, match those strengths with problems the want solved
  • Next, define your market as narrowly as practical with an eye toward market
  • Lastly, invent a way to combine your strengths, the market you are addressing, and the benefits your customers will realize into a “brand”—a combination of the visual, audio, print and style that conveys that message.

 

It is not an easy task, but for more partner income it is one worth pursuing

 

Morepartnerincome.com is sponsored by , Inc. For information about ® products and services for increasing law and partner income, go to www.Juris.com.

 

 

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June 15, 2006

The Trade Secrets Opportunity for Law Firms

10:59 am

In a May edition of The New York Times’ What’s Offline section of nytimes.com, Paul B. Brown reports on business practices involving the protection of trade secrets.

Considering that my career has been spent in the information products and services sectors, trade secrets and intangible property rights are high on my list of concerns. For your business clients, trade secrets are an important part of the value of their business. Trade secrets falling in the wrong hands can harm that value and jeopardize the of your client’s business.

Reminding the law firm’s business clients and that they should take steps to protect that property is an excellent opportunity for the law firm to add value to existing client relationships. It is also likely to win you from both existing and new clients.

Brown points to David R. Hannah’s work at the Simon Fraser University in British Columbia, which notes that companies are particularly bad at taking measures to protect their trade secrets. The biggest threat comes from current and previous employees. What are some of the things law firm business clients should be doing?

1. Initially informing employees (in writing) about their responsibilities and obligations for trade secrets

2. Reminding employees frequently (quarterly) in writing

3. Issuing letters to departing employees

4. In some cases, issuing letters to new employers of departing employees reiterating the consequences of disclosing, or acting on, trade secrets

Morepartnerincome.com is sponsored by , Inc. For information about ® products and services for increasing law and partner income, go to www.Juris.com.

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March 8, 2006

Managing Partner Advocate

10:44 am

If you find www.morepartnerincome.com valuable, be sure you take advantage of the complimentary subscription to the companion publication Managing Partner Advocate.  The hard copy Advocate is published four to six times annually and includes information tailored exclusively for .

 

The most recent issue includes a check list of best practices for increasing per partner income, a sample marketing plan for the individual attorney as well as articles dealing with , law firm and other topics.  

 

 

To make sure that you receive every issue of this informative publication for , e-mail morepartnerincome@juris.com and include the following: 

 

Firm Name:

 

Your Name and Title:

 

Mailing address:

 

 

Morepartnerincome.com is sponsored by , Inc.  For information about ® products and services for increasing law and partner income, go to www.Juris.com.

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February 20, 2006

How Old is Your Law Firm Partner Team?

11:22 am

While reminding members of the firm's mandatory retirement age, Mike Collins realized "there wasn’t a single partner in the group that could finish out the next 10 years …….I gave everybody 18 months to find their own replacement."

It is surprising how often we fail to see clearly or take stock of those who are around us every day. That goes for your partners. How long has it been since you took "partner" inventory. How old is each? How is the health of each? What plans for the future does each have? It would not be unusual for that inventory to show that the majority, or all, of the firm’s partners are in their mid-50s. Health issues are likely to have some partners leaving the firm earlier rather than later. And personal or family objectives of some partners may mean they are already planning for retirement.

The opening quote appeared in a February 2006 Nashville Business Journal article by Janel Watson. Mike Collins is the CEO of 2nd Generation Capital, LLC, a private investments firm. While 2nd Generation isn’t a law firm, it is a professional service firm, and Mike is one of my two brothers. Having completed its plan, 2nd Generation is now prepared for the future. It has the organizational depth to assure the long term of the firm by transitioning to the next generation.

For a law firm to have a life beyond that of its current partners, intentional and deliberate effort is required to transfer, in an orderly fashion, the and ownership to the next generation of firm partners. If your partner team is already over 50, then you, like my brother Mike, have some catching up to do.

Morepartnerincome.com is sponsored by , Inc. For information about ® products and services for increasing law and partner income, go to www.Juris.com.
 

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September 2, 2005

Law Firm Disaster Survival

10:48 am

We have a personal stake in what is going on in the gulf coast region. , Inc. has in excess of 130 law firm clients in harm’s way from Katrina. Seventy of those are in the areas most affected by Katrina, including New Orleans. Katrina may well involve more clients than any single prior event. The first concern for the people of is for the individuals affected, including the employees of and their families. , Inc. has made a contribution to the American Red Cross and many team members are making individual contributions.

On the business side, the most important role will play is helping to recover data and resume operation when circumstances allow. The availability of usable backup data will be critical to the recovery efforts. In other disaster situations, we’ve seen first-hand the consequences of using in-house backup methods as their primary data protection strategy. Given the wide area of destruction from Katrina, we are more concerned than ever about the backup issue. Even those that took the extra step of storing backups in their bank or in the home of a trusted employee are at risk from damage or the loss of the backup media.

Katrina brings home the importance of a safe and secure backup. If you are still making your own backup, you are putting your firm at risk. Stop relying on error-prone and unsecured in-house backup procedures and spend the few extra dollars necessary to truly secure your system’s critical information. The way to do that is by using the services of one of the major suppliers of continuous online backup services. The additional cost is not that great, and it is a small price to pay to secure the of the law firm and the preservation of the livelihood of every member of the law firm team.

has partnered with LiveVault to provide with continuous online backup services. LiveVault is one of the best sources of online backup services but regardless of whom you use, please take the above advice—stop relying on in-house backup methods and use a secure online alternative from one of the major suppliers. It is one of the easiest steps you can take to help insure the survivability of the law firm. Your backup data will always be current, will be safely stored in a secure location and will be available when you need it, even if you are operating from an alternative location.

If you are a licensee and would like more information about LiveVault, contact , Inc. at 877-377-3740 or e-mail info@Juris.com. You can also contract LiveVault directly by going to

http://www.livevault.com.

 
 

 

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August 12, 2005

Big Law Firms Shed Their Gray Hair

10:37 am

Few big firm work past 60, according to the July article in the Chicago Lawyer. Firms are making way for the younger guys and ladies. Since the firms are legally partnerships, they can get away with mandatory retirement. That is something the rest of us cannot do — which I’m thankful for because I have crossed that 60-year mark. There is still some mileage left in modern sixty year olds.

What does it mean to you?

You may need to think about and transition plans in your own firm. Your senior partners can’t work forever.

You may need to also implement plans to make way for those coming up or risk losing them and a part of your business.

You may be interested in shoring up your talent by adding some unemployed 60-year old gray-haired guys to your firm.

 

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May 23, 2005

Selling the Future for a Buck

10:51 am

Ann McNaron, an associate of mine, called my attention to the following recent posting on TechnoLawyer:

“I am concluding a stint with a firm which has consistently refused throughout its history to invest anything in "technology."  The results?
They have only one server supporting all functions (poorly); they are still(!) using a DOS accounting software that crashes and/or locks up continuously, and they have refused to acquire document management, case management or conflicts-checking software, with the result that they are using their computers almost exactly the same way they used WANG word processing equipment 20 years ago.  All of which is enabling the competition to kick their collective butt in every aspect of practice.
I don't by any means suggest that it's necessary to run out and buy the "latest greatest" innovation of any sort, but it's obvious that the "millions for partner draw, but not one cent for technology" model will doom your firm to failure in the long run.”
Sarah Charton
Sarah called it like it is — at least as it still is in some .  Those firms jeopardize the of the firm by excessive emphasis on a “Show me the ” approach.  There are two ways to go about increasing per partner income.  One approach is good and the other is bad.
The bad one is the “show me the ” approach that sacrifices the future for short-term benefit.  This usually occurs in an environment where every partner is out for him or herself.  They have not become an institution with a developed culture and common goals.  Each partner believes he has to have his share now — or someone else will get the benefit. 
The right way to achieve more partner income, to which this Blog is dedicated, is a three-pronged balanced approach:
  1. First, close the cracks through which partner income is currently being lost or wasted,
  2. Avoid the common management and behavioral mistakes that put future income at risk,
  3. Adopt the best practices and sound management techniques that will improve future income and wealth.
 

 

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