May 16, 2008

Managing Partner Forum Attendees: Business Development Most Effective Way To Improve Profitability

12:00 am

This past week, The Remsen Group held the Southeast Managing in Atlanta.  Fifty-eight participants attended representing thirty-nine firms in the Southeastern region.  According to 23% the participants, marketing and was the most effective way to improve long-term .  This eclipsed raising rates, which was rated as the most effective way to improve long-term by 21% of .

According to the 2007 Law Firm from LexisNexis, marketing and was second only to rates as the most effective way to improve .  Yet only 3% linked compensation to marketing and activity.  It is apparent that firms consider marketing and as important keys to improving .

In our 2008 Survey (currently accepting submissions - please click here if you would like to participate), we dedicate 19 questions on .  We hope to be able to flesh out what works for firms and what isn't working to improve .

In a year where the majority of economic news points to an economic downturn, how a firm invests now will determine what opportunities open for it after the economy recovers.  It's worth reviewing some past posts that help firm's manage down cycles and prepare for the eventual upswing:

Another interesting statistic that follows earlier surveys is that over 2/3rds of the of the Managing in Atlanta did not follow a firm-wide John Remsen, along with John Smock and Thomas Grella, Esq., have teamed up to provide a web seminar on Law Firm Strategic Planning.   John Remsen is the owner of The Remsen Group, a marketing consulting firm that is focused on the law firm market.  John Smock is a management consultant and partner with Smock Sterling strategic management consultants.  Mr .Grella is the Managing Partner of  McGuire Wood & Bissette, PA and co-authored the book The Lawyer's Guide to Strategic Planning published by the American Bar Association.  The webinar is scheduled for  June 10th at noon eastern.  To register, click here.

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Comments on Managing Partner Forum Attendees: Business Development Most Effective Way To Improve Profitability »

May 16, 2008
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Stark County Law Library Blog @ 8:40 am

"Managing Partner Forum Attendees: Business Development Most Effective Way to Improve Profitability"…

Posted by Brian Ritchey: “This past week, The Remsen Group held the Southeast Managing Partner Forum in Atlanta. Fifty-eight participants…

July 9, 2008

Lawyer @ 11:09 am

Its very true that how a firm invests now will determine what opportunities open for it after the economy recovers. Unfortunately, most firms do not plan far enough ahead.

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January 9, 2008

Managing Partners' Little Black Book on Marketing

12:00 am

LBB - Promo Pic.JPG

Paula Black knows graphic design. John Remsen, Jr. knows marketing. The author of The Little Black Book on Law Firm Branding and Positioning has teamed up with Remsen to create The Little Black Book on Law Firm Marketing and Business Development.

The layout of the book has the trademark of a graphic artist - plenty of variation of font, paper type and thickness. This is no dry business book!

The content is, of course, what matters. The book takes a mixture of survey findings, anecdotes from several representing mid-sized firms, and a simple formula for marketing success:

Build a plan;
invest in the plan;
implement the plan;
measure the results.

John Remsen founded The Remsen Group in 1997 to help bring effective and cost-efficient marketing and programs to commercial of all types and sizes. The Remsen Group provides services ranging from developing firm-wide marketing plans to helping firms plan firm retreats. The Remsen Group also organizes and presents the managing partner forum.

For more information or to purchase the book, click here.

Morepartnerincome.com is sponsored by ®. For information about products and services for increasing law and partner income contact National Sales Center:

877/377-3740, e-mail info@juris.com or go to www.Juris.com.

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May 18, 2007

Three Out of 60 Tips for the Attorney

10:31 am

One never goes home with plans to use all 60 hot tips and gadgets from those "60 ideas in 60-seconds" conference sessions. But there are always at least three you can’t wait to try. As I was cleaning out my C drawer, I ran across my notes from last year's Wisconsin Bar conference on Technology. Here are my three from the 60 Tips session at that conference:

 

  1. The marker-shaped spot remover Tide to Go® actually works! Keep one of these $3 items in your office, at home, and packed for the road.

 

  1. Conducting satisfaction surveys has never been so easy, so professional, or so inexpensive. Go to http://info.zoomerang.com .

 

  1. My favorite tip is the Two Out of Three Rule. All clients/matters should have a minimum of two out of the following three attributes:

    1. Interesting and challenging matters

    2. People you enjoy

    3. They should pay you

 

Morepartnerincome.com is sponsored by , Inc. For information about ® products and services for increasing law and partner income contact National Sales Center:

877/377-3740, e-mail info@juris.com or go to www.Juris.com.

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May 16, 2007

Rain Dance for Lawyers

10:02 am

I mentioned it some time ago, but it is worth reminding readers that there is an annual conference dedicated to driving law firm sales and building client loyalty. The annual RainDance conference is organized by The Legal Sales and Service Organization (LSSO). The 2007 conference is being held at the Four Seasons in Dallas, June 12th through the 14th.

Check out the agenda and the Association’s web site. Membership in the LSSO and the conference are worth your consideration.

Morepartnerincome.com is sponsored by , Inc. For information about ® products and services for increasing law and partner income contact National Sales Center: 877/377-3740, e-mail info@juris.com or go to www.Juris.com.

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October 9, 2006

Law Firm Value, Partner Compensation, and Continuity

10:44 am

On September 21, 2006, played host to its managing , a roundtable discussion between . What was on their minds?

Talent (attorney) retention

Motivating to do right

Problem

Collection speed

While not on the list, the subject that dominated discussions regardless of the topic was compensation. Compensation seems to be both the root of the problem and the suggested solution to virtually every management issue in the law firm.

One of the said it better than I could have. I have to paraphrase since I did not make an exact recording of his comment. Prior to joining the law firm, he had worked in the corporate world. He said that everywhere else the focus was outward, on opportunities; in the law firm everything always turns internally—to compensation.

Compensation is a motivating force, but it is also the destructive force that ends the lives of many midsized firms.

The day before the forum, I attended a symposium on benchmarking. A speaker from Austria showed the a chart of the aging Austrian attorney population. It illustrated the same time bomb about to explode in our country. Our existing midsized firm partners are nearing retirement. Many of those are looking to post-retirement payments from “their” law firm to partially finance their retirement. The young guys are looking forward to the compensation benefits the old guys have been enjoying. They aren’t so enthusiastic about sharing the rewards of their labors with retired partners.

The developing demographic crisis may force a new model among that finally separates the issues of ownership and compensation much like what is taking place in the U.K.—the UK no longer even limits ownership to .

Under the prevailing U.S. law firm model, is that which is left over in a law firm after paying all expenses other than partner distributions. In the rest of the business world, it doesn’t work that way. In other types of businesses, an owner who also works in the business receives compensation for his or her effort, and that compensation, like salary payments to non-owners, is treated as a business expense. What is then left over after all expenses, including their own compensation, belongs to the owners—the shareholders. However, it represents risk income rather than payment for effort. That risk income (profit) can be distributed in proportion to ownership or accumulated to finance growth in the business.

Moving to such a model could solve a lot of issues. It means that new owners (partners) are investors with an investment expectation and retirees (selling investors) can expect to benefit from the increase in the value of the business during their tenure.

Deciding on the salary portion of payments to partners and the business valuation isn’t easy, but the owners of closely held businesses and the key employee owners of those businesses agree to acceptable numbers all the time.

First, let's deal with the salary side.

Start with the notion that every job has value. The newcomer to that position will earn about 80 percent of the incumbent that is fully experienced in the position. The compensation of the long-timer who continues to increase their effectiveness in the position can continue to increase up to 120 percent of the value. The range could just easily be 70 percent and 150 percent. The point is that there is a minimum and a maximum job value level.

If competent associates in your area earn $100,000 annually, your newest associate will earn about $80,000 and your seniors $120,000. From time to time, the 100 percent value has to change for inflation and competitive reasons. This is a simplified example. In real life, tax associates might have a different job value than an associate without a specialty; or, you might have one job value for associates with 1 to 3 years of experience and another for those with 4 to 8 years of experience.

Staying with our $100,000 associate value example, what should the salary value for a partner be (excluding any distribution as an owner or required capital contribution to fund growth and/or to recover losses)? The recent ® Law Firm indicated that the average is around $250,000. That, I might add, is also the compensation level earned by in the second quartile. In other words, that is the level for firms that are neither the best nor the worst. We have to pick something, so let’s set the job value of a competent partner at 2.5 times the value of a fully competent associate.

The job values in our example for fully competent and experienced incumbents would be as follows:

Associates: $100,000, ranging from $80,000 to $120,000

Partners: $250,000, ranging from $200,000 to $300,000

Now we have to deal with equity. Associates moving to partners would have to buy in. That means that while their salary may jump significantly upon making the move to partner, a portion of that higher compensation will go toward the buy-in over 3 to 5 years. Who does that buy-in go to? It goes to existing owners giving up some ownership share to the newcomer, or it funds additional growth of the firm, increasing the value of the business for all of the owners.

How do you value the ownership? If the firm was selling (merging), the value would be determined through negotiation. For the purpose of passing the firm from generation to generation, we need to just pick a method that all the parties can accept. Generally, the value used for passing on minority interest is a discounted value—it is likely to be 75 percent to 50 percent of what the business value might be if 100 percent of the business was being sold. For the purpose of determining value, you could use any of several following methods, including the following:

  • Book value (Assets less liabilities) computed on an accrual basis so that the collectable value of work in process and accounts receivable is included
  • Some percentage or multiple of “fee” revenue
  • Some percentage of the pretax profit after all salaries, including the “salary” portion of

Each of the above methods has its negative and positive aspects depending in part on whether you are a buyer or seller. Rather than pick any one, I suggest you use all three methods and average them. I will leave it to you to apply this approach to your firm, but here is a formula that you can refine for your particular case:

  • Book value (assets less liabilities) computed on a cash basis plus 90 percent of billed but uncollected fees and expenses less than 120 days old and 70 percent of unbilled fees and expenses less than 90 days old.

Plus

  • Annualized “fee” revenue for the current year plus the fee for the prior two years divided by three for an average of the three years. That average is multiplied by a factor. I suggest a multiplier of 1 for most cases. If the firm depends on a small number of clients, the percent should be lower, .75 for example. If no one client accounts for 10 percent of the business, it could be higher, 1.25 for example.

Plus

  • Income before taxes and interest (after all expenses including the salary portion of ) times a multiple of 5. Reduce this value by any interest-bearing debt. In computing this number, use the higher income of the most recent year ended or the average of the annualized current year plus the two immediate prior years. For this purpose, partner salaries can be imputed using 2.5 times the average associate’s salary.
  • In the final step, average the above three values by dividing by three.

Right, wrong, or approximate, you now have a value for admitting new partners and buying out the retiring partners consistent with the rest of the business world. Ideally, you will have an option to make the buyout payments over a three- to five-year period.

PS: The above replaces origination credits to retiring partners. The two concepts are not compatible. You can’t do both. Post retirement origination payments are substituted for equity buyout payments that are based on the “going concern value” of the law firm.

Morepartnerincome.com is sponsored by , Inc. For information about ® products and services for increasing law and partner income, go to www.Juris.com.

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September 7, 2006

Juris and Ed Poll Team Up To Offer Managing Partner Roundtables

10:37 am

Fellow blogger Ed Poll has teamed up with , Inc. to conduct a series of managing partner roundtables around the country. Ed posted the announcement on his LawBiz blog over the holiday weekend.

The ® Managing Partner Roundtables are an extension of the company’s successful annual Managing . According to Stephen Collins, president and CEO of , Inc., “The roundtables will extend the Managing benefits by conducting focused monthly meetings in key cities throughout the United States.”

The idea behind the round tables is to provide a forum where can share best practices and discuss management issues with their from non-competing firms. Ed Poll, under the banner LawBiz®, has been successfully conducting similar roundtables in Los Angeles for a number of years. Rather than reinvent the wheel, , Inc. formed an alliance with Ed’s LawBiz Management Company to jointly organize and conduct the roundtable sessions.

The schedule for the remainder of this year and for 2007 has not been finalized. When it is, I will post the schedule, or you can find it on Juris.com. If you are a managing partner, CFO, COO, CEO or equivalent and are interested in participating in a roundtable near you, e-mail me at morepartnerincome@juris.com for additional information.

As the leading provider of and services to midsized , , Inc.’s business mission is to improve law firm and partner . The company’s Managing and Roundtables are another way for the team to contribute to the financial success of .

Morepartnerincome.com is sponsored by , Inc. For information about ® products and services for increasing law and partner income, go to www.Juris.com.
 

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May 15, 2006

Managing Partner Forum Keynote Interview

10:20 am

This podcast is a first for morepartnerincome™.  It is fitting for it to be a father and son act.  Stephen Collins is President of , Inc. and your’s truly, Tom Collins, is the father.

Click on the above for my 15 minute interview with Stephen Collins, the keynote speaker at the May 9, 2006 Managing held in Atlanta Ga.

 

 Stephen discusses the of midsized and their opportunity to materially increase per partner income. What is holding back?  Stephen shares his thoughts on the subject.

Stephen also served as the facilitator for the forum’s small firm Managing Partner Idea Exchange. In the interview, he talks about the issues on the minds of in this exchange group for firms with 50 or fewer .

To learn more about the forums go to http://www.managingpartnerforum.org. 

To view podcast facilities go to studio photo.

Morepartnerincome.com is sponsored by , Inc.  For information about ® products and services for increasing law and partner income, go to www.Juris.com.

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May 5, 2006

What Keeps Managing Partners Awake at Night?

10:23 am

I was reading Patrick J. McKenna’s article in the Edge International Review titled What Keeps Managing Partners Awake at Night. With the exception of the emphasis on globalization, there isn’t much difference between the list for the over-500-attorney firms and the list for the midsized firms.

During the Managing in 2005, participating midsized firms compiled a list of the issues on their minds. Consistent with the large firms, they too are concerned with talent issues, strategic matters, survival of the firm, and the firm’s . I have grouped their concerns as identified during the forum into four categories:

Talent Concerns:

  • Assimilation of Laterals
  • Compensation of partners and associates
  • Inconsistent partner performance
  • Managing non-billing activities
  • Managing partner responsibilities and authority
  • Motivating associates
  • Practice vs. management
  • Problem and rogue partners
  • Quality of life vs.
  • Talent retention

Strategic Concerns:

  • Maintaining competitiveness
  • Managing and sustaining growth
  • Ownership of clients—firm vs. individual
  • Service quality
  • Shared culture

Survival Concerns:

  • Business
  • Conversion of paper to data
  • Disaster planning and recovery
  • Succession transfer

Concerns:

  • Billing discipline (getting time in, approving draft bills, etc.)
  • Client intake standards
  • Collection strategies
  • Lawyer initiated billing adjustments

If you share similar concerns, you should find helpful information about all of the above topics on morepartnerincome.com. Use the search function to identify previous posts dealing with your topic of interest. You can expect morepartnerincome to continue to address the concerns of in midsized . That is its mission.

PS: See anything missing from the above list? Send your addition to morepartnerincome@.com and I will send you a morepartnerincome™ hat for your next partner event.

Morepartnerincome.com is sponsored by , Inc. For information about ® products and services for increasing law and partner income, go to www.Juris.com.
 

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February 17, 2006

Law Firm Business Survey

11:28 am

Last year's survey of Law Firm conducted jointly with Managing and , Inc. identified three key challenges that face in achieving their growth objectives. and recommendations based on the survey were reported in the August and September 2005 issues of Managing Partner Advocate,. For printed copies of those back issues or to subscribe to the free Managing Partner Advocate, e-mail your request to morepartnerincome@juris.com with your name, title, and the firm’s name and address. Now the 2006 Law Firm Business Survey (for the year ended 2005) is underway. There are two ways you can participate:

  1. You can complete the survey manually by filling out the survey form and then mailing it to Managing , , Inc., 5106 Maryland Way, Brentwood TN 37027 or faxing it to (615) 377-3230.
  2. You can complete the online survey questionnaire. When completing the survey online, it may be easier to first print the manual survey form and gather the survey information, then complete the online survey questionnaire.

Why should you participate? The confidential survey takes a little research on the part of your staff for some of the numbers, but the payback makes it worth the effort. Consider the valuable items you will receive as a survey participant:

 

· The completed with analysis and commentary.

· Your firm’s key performance metrics compared to .

· An Excel® spreadsheet that you can use to analyze the results of “what-if” questions.

· Information about ® Managing Partner Forums, where partners from non-competing firms can share ideas and best practices.

· For those who complete their survey online, a money green “More Partner Income” hat for that next firm retreat.

Don’t miss this chance for valuable that can increase per-partner income for your firm. Print out the survey form and get your staff working on the answers today! The information you provide in the Law Firm Business Survey is held in confidence. The survey data is reported only in aggregate form or in a manner that does not identify information about any individual law firm.

 

Morepartnerincome.com is sponsored by , Inc. For information about ® products and services for increasing law and partner income, go to www.Juris.com.

 

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February 10, 2006

2006 Law Firm Business Survey

11:01 am

If you missed the opportunity to participate in the previous Law Firm Business Survey, now is your chance to get onboard and find out how your firm compares to its .

Why should you participate? For participating in the confidential survey, you will receive:

· The completed with analysis and commentary

· Your firm’s key performance metrics compared to

· An Excel® spreadsheet that you can use to analyze the results of “what-if” questions.

· Information about Managing Partner Forums, where partners from non-competing firms can share ideas and best practices

· For those who complete their survey online, a money green “More Partner Income” hat for that next firm retreat

The information you provide in the Law Firm Business Survey is held in confidence. The survey data is reported only in aggregate form or in a manner that does not identify information about any individual law firm.

The survey takes a little research on the part of your staff for some of the numbers, but the payback from learning how your firm compares with others makes it worth the effort. Add in the value of the free customizable , and participation is an option you just don’t want to pass up. There are two ways to participate:

  1. You can do it by manually filling out the survey form and then mailing it to Managing , , Inc.,5106 Maryland Way, Brentwood TN 37027 or faxing it to (615) 377-3230.
  2. You can complete the online survey questionnaire. When completing the survey online, it may be easier to first print the manual survey form and gather the survey information, then complete the online survey questionnaire.

Why bother doing it online? The bonus is a money green “More Partner Income” hat for that next partner retreat! Morepartnerincome.com is sponsored by , Inc. For information about ® products and services for increasing law and partner income, go to www.Juris.com. © 2006 , Inc.

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